Careers

Dir Professional Svcs - NE, NW, SE, & Mid-Atl Regions

Job Title: Dir Professional Svcs - NE, NW, SE, & Mid-Atl Regions Location: Atlanta, Boston, DC, Seattle, & Tampa are preferred Job Description: The Director, Professional Services is responsible for the recruiting, management and career development of production and education consulting staff, for ensuring quality services delivery in all consulting engagements, and for the development of new services and license business opportunities in the assigned region. Each Director manages 4-8 delivery consultants plus interfaces with the sales associates in the region to expand sales with services. The Director’s three main responsibilities are selling services (60%), managing delivery of services (20%) and managing a team of implementation consultants (20%). Time will vary – some spend more time on managing delivery if they have a lot of projects, but some territories might need more selling of services and working with customers. The Director won’t be coding or creating reports, but they should be technical enough to understand project scoping, what resources will be needed, how many and costs. They should understand the process and architecture of BI/DW in order to discuss services and how the projects will be set up. These positions are only selling and delivering services and education. There is a separate sales force for product and licenses. Their quarterly commissions are based on things like margin and contribution. Job Duties (include but are not limited to): Daily/Ongoing - Manages Production and Education consulting resources Promotes production and presales best practices and knowledge sharing Responsible for recruiting and growth of the consulting organization at the regional level Responsible for staff/account management and prioritization and forecasting Coordination with regional sales management and consulting management Develops and maintains relationships with channel partners Supports and implements regional and corporate initiatives Monthly/Quarterly - Develop and maintain world-class consulting processes and personnel Meet professional services revenue and profit quotas while managing regional P&L Provide delivery management to ensure customer satisfaction and referencability Provide support, tactical and programmatic, in achieving district product sales quota Person(s) with whom the Director interacts: Those involved with successful growth and completion of all accounts in the region (Presales Consultants, Prof Svcs Consultants, other Directors, Sales Staff & Management, Technology Development, Product Management, Education, and Technical Services departmental staffs) Job Qualifications: Proven ability to – both independently and in tandem with sales - generate and develop new client relationships, grow and manage existing client relationships while meeting and growing revenue targets Familiarity with various OLAP products, ETL tools, ‘Cubes’, RDBMS such as SQL Server, Oracle, DB2 and TeraData, web devlp, and C/S platforms Technical education (BS, MS) preferred. 5-10 years of consulting and consulting management experience at the Region / District level 3-5 years experience managing all aspects of a services business including P&L management experience Prior experience in systems integration consulting or software / hardware vendor services Demonstrated ability to grow and manage the technical personnel and processes associated with enterprise software sales Ability to excel in a team environment Demonstrated creative problem solving ability Effective oral, presentation, and written communication skills The ideal candidate will possess the following professional qualities: Prior consulting experience in a "Trusted Advisor" role (Those without prior consulting experience will still be considered, but for a slightly lower level) Integrity - demonstrating the highest standards in everything you do Leadership Skills - motivating, influencing, and providing direction to others Team Skills - interacting and cooperating with others to achieve common goals Intellectual Competence - learning and processing new information, analyzing problems and new situations, and exercising sound judgment Flexibility - shifting priorities, adapting to new working situations and hours, and bouncing back from possible setbacks Motivation - setting high performance standards for yourself, and exceeding them Communication Skills - effectively articulating your thoughts and ideas both orally and in writing and proactively listening to others Prioritization Skills - organizing, planning and juggling multiple priorities and assignments to maximize productivity Customer Service Focus - developing, maintaining, and ensuring high quality client or customer relationships Technical Skills - acquiring and using specific knowledge of the technical tools required for the position Mentoring Skills - assist in the mentoring of more junior team members Ability to function independently and interact effectively with operational areas and colleagues Comfortable interacting with C Suite level executives Prior experience performing business development and relationship management functions Good written and verbal communication skills Additional professional certification(s) is highly desirable. Excellent compensation. (Will not lose a great candidate due to money!) There is NO cap on quarterly bonus opportunity. Full benefits package plus 401k. MUST be willing to travel 50-60%, depending upon location A minimum of a Bachelors degree is REQUIRED. Masters and/or MBA is preferred MUST be a US citizen or Permanent Resident