Careers

L&A / P&C Insurance Industry Practice Leader (Partner)

Job Title: L&A / P&C Insurance Industry Practice Leader (Partner) Location: NYC, Chicago, or Hartford Job Description: Insurance encompasses Life & Annuities and Property & Casualty Our client serves many of the world's largest and most prestigious companies across most major industry verticals. They offer solutions to help clients address a wide range of issues affecting business growth for both established as well as early stage and emerging companies. Our client’s Practice areas offer vast knowledge in planning, design, development and data conversion of major applications and packages through proven methodologies, processes, tools and frameworks. This capability is tightly integrated with Business Event Integration, Information Technology (IT) Optimization and Outsourcing services. Our client’s Insurance Consulting Practice serves nearly all of the world's largest and most prestigious Life & Annuity and Property & Casualty insurance companies. They offer solutions to help clients address a wide range of issues affecting business growth for both established as well as early stage and emerging insurance companies. From inception to initial public offering or global product launch, their professionals have comprehensive experience in most aspects of Insurance IT, business processes, and business operations. Our client’s technology consultants, working with other IT organizations, can help their clients to use technology integration to solve business challenges. Our client’s technology specialists, most with extensive experience in systems integration and development, are committed to delivering efficient, technology-based solutions to their clients. They assess their client's current technology needs and assist with efforts to improve both enterprise-wide integration and profitability. Through their long-term partnerships with many of the world's leading technology companies they can offer extremely cost effective implementation to their clients. The objective of this role is to deliver IT value that helps drive business results by understanding both the business of technology and how technology works within the business. The L&A / P&C Insurance Industry Practice Leader has the opportunity to build out and grow the Insurance Practice and presence. Initially concentrating on a single large client relationship, this position will embrace business development, consulting and analytics, consulting team management, and insurance thought leadership. A larger team of business analysts and support staff are planned after the Practice Leader develops a clear picture of the types of projects and engagements most in demand. The position requires a hands-on general manager who will concentrate on solving problems and pushing solutions through to the customer. The L&A / P&C Insurance Industry Practice Leader will report directly to a Sr subordinate of the US Managing Partner who leads the US Banking, Financial Services, and Insurance consulting practices. The L&A / P&C Insurance Industry Practice Leader in the Insurance Consulting Practice is expected to have the following overall IT and consulting expertise: Leading business development efforts for both NEW accounts AND expansion and sales of new/existing service offerings to current accounts, to increase existing top line (revenue) and bottom line (margin) targets on those accounts for maximum profitability. Expectations are to grow revenue by 25-30% annually for each account. Build relationships with CXOs and key stakeholders responsible for information and performance management in client’s organization and manage the overall client relationship Responsible for developing new business insights, creating, synthesizing, delivering information and delivering practical, implementable solutions related to industry specific customer trends and needs in order to drive more services revenue Integrating solutions from across the company and bringing them together in a seamless client experience Conceptualizing, developing, and delivering strategic and technical consulting engagements (i.e. operational improvement, business process mapping, channel management strategy, re-organization strategy, global sourcing strategy, IT application, and asset optimization) To be considered a subject matter expert for the identified vertical business High impact team management, coaching and developing team members, hiring and building the core team Leading efforts in creating industry and practice knowledge, leading business research, developing position papers and white papers, and participating/ presenting at industry conferences Development, negotiation and coordination of statements of work and/or client proposals on cross-functional, multi-location projects for targeted accounts and identification of opportunities to add value to the client’s organization by effective use of service offerings Managing margins on cross-functional, multi-location projects that have been sold to new and existing clients to guarantee delivery satisfaction and referencability by working with Solutions Leaders and SME's of the firm and client, guaranteeing growth in revenues within those accounts To ensure client satisfaction and referencability and quality services delivery for accounts by coordinating and assisting delivery Engagement Mangers & Project Managers with the conceptualization and design for the planning, design, development, implementation, integration, and data conversion of new and existing major applications and packages, systems, and production architectures through proven methodologies, processes, tools and frameworks Broad system level expertise across multiple computing platforms and technologies with the ability to influence direction around applications management, development, integration, and re-engineering, infrastructure management, business process outsourcing, and a number of related services such as enterprise consulting, technology architecture, program management, and change management through onsite/offshore outsourcing services at the Enterprise Level Familiarity with the procurement processes of targeted client accounts Experience with program leadership, quality initiatives, governance and change enablement Job Qualifications: In addition, team members in the Insurance Consulting practice must have the following management/strategy capabilities and technical skills. Management/Strategy Capabilities: L&A / P&C Insurance Industry Practice Leader Strong leadership skills, ability to mobilize, build and motivate teams, a strong sense of personal initiative, and demonstrated capabilities of being a thought leader Skilled in developing long-term relationships and immediate credibility at senior levels within customer organizations Ability to create a structured team-based approach to problem solving Ability to work in a dynamic, entrepreneurial environment Ability to operate with innovation and vision; able to define tomorrow today Ability to define how an enterprise information system will align with the organization’s business and strategic objectives Ability to scope out the effort and cost for enterprise level solutions involving onsite/offshore resources Ability to manage client satisfaction and referencability of multiple cross-functional, multi-location teams on a customer engagement Ability to provide tactical and programmatic support in achieving revenue quotas Understand the business trends within the industry Technical Skills: L&A / P&C Insurance Industry Practice Leader A minimum of 15+ years of professional experience in the US L&A / P&C insurance industry including senior management-level responsibilities with a strong operations background 10+ years of proven track record as a sales leader, business developer, and relationship builder in a professional services environment focusing in the Insurance vertical Previous responsibility for services revenue accountability within named accounts and managing a P&L of no less that $10-$20 million A well rounded understanding of and insight into the insurance value chain including overall insurance operations and processes (i.e. underwriting, claims, policy servicing, agent channel management, marketing, etc.), industry trends, best practices, standards, and platforms Development of a high-growth ‘Go-to-Market’ strategy to be deployed as a “key account penetrator” 10+ years of experience in selling large-scale custom development and/or systems integration projects across multiple phases of the software development lifecycle Significant experience with personal and commercial lines of business 5-7+ years project/program management experience 5-7+ years of IT consulting firm experience and knowledge of a broad range of IT tools, techniques, systems and solutions Proven leadership skills to build, guide, manage, mentor and motivate onsite/offshore teams of 10-30+ (Client Partners are not directly responsible for managing consultants or any technical resources; Engagement & technical project managers hold that responsibility) In addition, ideal candidates will also have experience in three or more of the following: Experience with large-scale enterprise applications such as JD Edwards, Lawson, Oracle, Peoplesoft, SAP, or Siebel and across multiple phases of the software development lifecycle Leading teams through IT Strategy initiatives Leveraging overall technical architecture knowledge across multiple industries Business process analysis, mapping, and design Requirements analysis, meeting with business owners, and performing current state system analysis Leading teams through developing conceptual and technical designs, including the use of various analysis and design techniques Leading Testing efforts, including all phases: System, Integration, and Performance Testing Education: Director of Strategic Relationships Bachelor's Degree; an advanced degree or MBA is preferred; 10-14 years of relevant work experience The ideal candidate will possess the following professional qualities: Prior consulting experience in a "Trusted Advisor" role (Those without prior consulting experience will still be considered, IF they are an industry superstar) Integrity - demonstrating the highest standards in everything you do Leadership Skills - motivating, influencing, and providing direction to others Team Skills - interacting and cooperating with others to achieve common goals Intellectual Competence - learning and processing new information, analyzing problems and new situations, and exercising sound judgment Flexibility - shifting priorities, adapting to new working situations and hours, and bouncing back from possible setbacks Motivation - setting high performance standards for yourself, and exceeding them Communication Skills - effectively articulating your thoughts and ideas both orally and in writing and proactively listening to others Prioritization Skills - organizing, planning and juggling multiple priorities and assignments to maximize productivity Customer Service Focus - developing, maintaining, and ensuring high quality client or customer relationships Technical Skills - acquiring and using specific knowledge of the technical tools required for the position Mentoring Skills - assist in the mentoring of more junior team members Ability to function independently and interact effectively with operational areas and colleagues Comfortable interacting with C Suite level executives Prior experience performing business development and relationship management functions Good written and verbal communication skills Excellent compensation. (Will not lose a great candidate due to money!) MUST be willing to travel 80-100% – MUST HAVE a valid Passport and be willing to travel extensively both in the US and abroad A minimum of a Bachelors degree is preferred. Masters degree, MBA, or higher is highly desirable. Additional professional certification(s) such as a CPCU is highly desirable